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Helping Hands

About Us

OUR MISSION: Pulse Center for Patient Safety Education & Advocacy (Pulse CPSEA) is a nonprofit 501 (c) 3 community-based organization dedicated to raising awareness about patient safety through advocacy, education and support.

VISION: At Pulse CPSEA, our vision is to create a world where the patient's voice is heard and where no one is harmed by health care.

VALUES: In our interactions with patients, families and communities, Pulse CPSEA upholds these values: effective communication, respect, diversity, accountability, honesty, teamwork, compassion, and above all, safety.

OUR HISTORY: Since 1996, Pulse CPSEA has educated the public about patient safety. Through our advocacy training, we empower patients, their families, and friends to partner with their healthcare providers, helping to ensure the best possible outcomes in medical care.

At Pulse, we define “advocate” broadly, as including not only professional patient advocates, but anyone who assists and supports a person receiving medical care.

Production Team

Get to Know the Faces behind Pulse Center for Patient Safety Education and Advocacy

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David Halperin

Director, Communications

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Ilene Corina BCPA


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Emily Osswald


Our Advisors:

  • Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon) Institute for Safe Medication Practices

  • David Fielding, MPH, BCPA, Engage Caring Solutions

  • Kira S King, PHD BCPA, Senior Learning Experience Designer

  • Robin E. Moulder, RN, BSN, MBA, CPHQ


  • Clemencia Solorzano, PharmD., Clinical Pharmacy Manager, Investigational Drug Services

Team Meeting

Pulse CPSEA . . . .

  • Promotes advocacy, collaboration, and healthcare education.

  • Provides support, peer counseling, and companionship.

  • Advocates for the use of personal stories in healthcare provider and community education.

  • Respects confidentiality by refraining from publicly naming facilities or healthcare providers.

  • Refrains from offering legal or medical advice or making referrals.

  • Ensures that public statements to the press align with our mission.

  • Maintains the confidentiality of information discussed during meetings.

  • Refrains from contacting or soliciting potential clients unless requested by immediate family or a designated representative, when appropriate.





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