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These advocates and patient support persons have successfully completed Pulse's Family-Centered Patient Advocacy Training and are available to provide services. We encourage you to contact them to discuss your individual needs.  We recognize there is a wide range of services to support people who are receiving medical care and treatment.

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Age In Place Specialist

My Age In Place Advocate

Karen Campbell

My Age In Place Advocate specializes in creating personalized home care plans for individuals who prefer to age in place.


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On My Way Concierge

Michelle Casteleiro

Errands, Organization, Pet/House Sitting, and More


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Medicare Planning

Safe Haven Insurance Agency

James Donnelly

Comprehensive Medicare Planning, I help enroll you in Part A & B, Help you decide weather a Supplement Plan or Advantage Plan is best, and perform annual client reviews


Board Certified Patient Advocate

Engage Caring Solutions

David Fielding, MPH, BCPA

Patient Navigation/Clinical Support/Research/Family Education.


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Patient Advocate

Healthy Healing

Sharon McDermott, L.Ac., CBD

I advocate for your health safety and navigating the health system.


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The Organized Guy

Vinnie Giacalone

I assist and support clients with organizing solutions that address and resolving the clutter and chaos in their home or office.

(516) 456-3461


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Get Health Help, LLC

Caryn Isaacs

Finding ways for Aging Icons to continue doing what they love in the face of a health condition.


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Diverse Private Patient Advocate

Namsi Healthcare Consulting & Patient Advocates

Jackee Namwila

I support and represent the interests of patients in the healthcare system and beyond .


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Board Certified Patient Advocate and Certified Dementia Practitioner 

Outreach Patient Advocates

Nicky Wik 

We help people (especially people who don't have any family or friends around to help them) attain a safe and effective healthcare experience. 



Estate Planning Attorney

John M. Zenir, Esq., PC

John Zenir

We help people plan for the future by providing Healthcare and Wealthcare Directives, Asset Protection Trusts, and Surrogate Court Representation.

(516) 746-0180

Class of 2024


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Become a Pulse Family Centered Patient Advocate

All participants who receive a 70% or higher on the post-test will receive a certificate of completion and use the Pulse FCPA logo on websites and social media.

Those who wish to hone their skills further will receive support through virtual meetings and practice sessions.


Since 2024, trained FCPA Advocates may be listed on the Pulse website  at no charge.


About Pulse Family Centered Patient Advocate Training

Navigating the healthcare system is complex. No one should do this alone. As  a family member decides to take on the role as a caregiver for a loved one entering the healthcare system, there is much to learn about their role as a support person.  Some people decide to become professional patient advocates when they realize that the skills they gained as the patient’s advocate can actually turn into a career.  

Before becoming a professional patient advocate, or actively assisting others as a patient advocate either paid or unpaid, participants will have an opportunity to check their skills and knowledge in the topics covered in this course, such as:

  • Navigating the healthcare system 

  • Who's who in healthcare

  • Avoiding falls, infection, surgical errors and diagnostic errors

  • Compassionate communication

  • Recognizing bias

The “Family” in Family Centered Patient Advocacy (FCPA) recognizes that a patient advocate may need to support a whole family when someone is newly diagnosed, injured, in need of medical care and treatment, or just aging.



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See What They Are Saying!

Chira B.

"Everyone should take the advocacy training.  It prepared me in helping my loved ones to understand that they need to take charge when it comes to navigating the healthcare system and the importance of awareness of patient safety in controlling the quality of their care."      

Sima M.

"Nearly everyone starts as a patient and ends as a patient.  In between, we may be called on to be advocates for friends and family members, or to find an advocate who can speak for us.  As a FCPA participant, I learned how to help others navigate the healthcare system and how best to support their healthcare goals.  The skills I learned helped me facilitate important conversations within my own family, and to help my own parents when they needed someone to advocate on their behalf.  I highly recommend this training!"  

David F.

"PULSE's Patient Advocacy Training provided an exceptional learning experience!  The experts packed each session with great insights and fun exercises to anchor the information.  Using the knowledge and tools developed in the class, I was amazed at how quickly my advocacy skills improved!  This is "must have" training for anyone committed to becoming an effective patient advocate!" 





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