Class of 2025
Connect with Family-Centered
Patient Advocates
Family-Centered Patient Advocates bring diverse specialties and unique approaches to patient support—explore our directory to find a match for your specific healthcare journey.
Navigating healthcare can be overwhelming, but you don't have to do it alone. These independent professionals have successfully completed a rigorous Family-Centered Patient Advocacy Training in March 2024 and / or 2025 and offer their unique services to support your healthcare journey.
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Each advocate brings their own specialty, background, and approach to patient support—from organization experts to medical professionals to experienced caregivers. While all are certified in Pulse's methodology, they operate their own practices and offer distinct services tailored to different needs and situations.
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We invite you to browse our advocates' profiles to discover their individual specialties and reach out directly to those whose expertise aligns with your needs. Healthcare support isn't one-size-fits-all—connect with an advocate whose unique background resonates with your specific circumstances.
Meet Family-Centered Patient Advocates
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We help patients and families with resources to allow them to safely remain at home, guiding them through the health care system with informed decision making.​​
​P: (631)-338-3280
Tracy Arnold, BCPA -
Care Compass Advocacy Inc.
Errands, Organization, Pet/House Sitting, and More.
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P: (631) 334-5822
Michelle Casteleiro - On My Way Concierge
We advocate for clients by navigating healthcare systems, resolve billing and insurance issues, and set up medical alerts for safe independent living.​
P: (516) 749-6135
Marc Berlin - Certified Patient Advocate
On The Marc Patient Advocacy Service
I help enroll you in Part A & B, Help you decide whether a Supplement Plan or Advantage Plan is best, and perform annual client reviews
​​P: (631) 608-1137
James@SafehavenInsuranceAgency.com
W: www.SafeHavenInsuranceAgency.com
James Donnelly - Medicare Planning – Safe Haven Insurance
My Age In Place Advocate specializes in creating personalized home care plans for individuals who prefer to age in place.
P: (516) 508-3212
Karen Campbell -
Age In Place Specialist
Engage Caring Solutions - Patient Navigation/Clinical Support/
Research/Family Education.
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P: (917) 838-7182
David Fielding - Board Certified
Patient Advocate MPH, BCPA
Teri Frykenberg RN CCM BCPA
Board Certified Patient Advocate
Nurse Advocate Entrepreneur, LLC
Author of : “Patient Advocacy Matters” & “How To Be A Healthcare Advocate For Yourself and Your Loved Ones” ​
​and Board Certified Patient Advocate.
P: (413) 381 -7950
E: teri@nurseadvocateentrepreneur.com
W: www.nurseadvocateentrepreneur.com
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Shlomit Liberty, MS, MA, BCPA, CCC-SLP Patient Path NYC
We guide clients through hospital stays, rehab transitions, and post-discharge reintegration's across NYC. We empower clients through knowledge and support.​
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P: (917) 283-2765
Vinnie Giacalone - The Organized Guy
I provide specialized support for clients transitioning between care settings, offering expert downsizing, decluttering, and organizational solutions. Whether preparing a home for the move to assisted living or optimizing spaces for a successful return from hospital or rehabilitation stays, my services alleviate the challenges of these significant life transitions.
P: (516) 456-3461
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Sharon McDermott, L.Ac, CBD - Healthy Healing
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We advocate for your health safety and navigate every aspect of the health system.
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P: (917) 838-7182
​Caryn Isaacs - Get Health Help LLC
Finding ways for Aging Icons to continue doing what they love when facing a health condition.
P: (347) 965-9222
Jackee Namwila - Diverse Private Patient Advocate - Namsi Healthcare
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​I support and represent the interests of patients in the healthcare system and beyond .
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P: (646) 864-4631
Jim Sliney Jr, RMA, BCPA
Greater National Advocates
We help individuals deconstruct their problems/obstacles to affordable, dignified care, then address each element one at a time until the way forward becomes clear.
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Social Media:
Nicky Wik - Board Certified Patient Advocate and Certified Dementia Practitioner
We help people (especially people who don't have any family or friends around to help them) attain a safe and effective healthcare experience.
P: (402) 616-1298
John M. Zenir, Esq. PC - Estate
Planning
We help people plan for the future by providing Healthcare and Wealthcare Directives, Asset Protection Trusts, and Surrogate Court Representation.
​P: (516) 746-0180
WHAT THEY ARE SAYING
CHIRA B.
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"The advocacy training is invaluable for everyone. It equipped me with the knowledge to help my loved ones understand the importance of taking an active role in navigating the healthcare system. The training emphasizes how patient safety awareness directly impacts the quality of care received—a crucial lesson for anyone interacting with medical services."
SIMA M.
"Nearly everyone begins and ends life as a patient. In between, we may be called upon to advocate for friends and family members, or to find someone who can speak for us. Through the FCPA program, I learned effective strategies to help others navigate the healthcare system and support their healthcare goals. These skills enabled me to facilitate important conversations within my own family and advocate for my parents when they needed representation. I highly recommend this training for its practical value in healthcare navigation."
DAVID F.
"PULSE's Patient Advocacy Training delivered an exceptional educational experience. The expert instructors provided valuable insights through engaging sessions and practical exercises that effectively reinforced the material. Implementing the knowledge and tools gained during the program, I experienced remarkable improvement in my advocacy capabilities. This training is essential for anyone dedicated to becoming an effective patient advocate."
Contact Us Today to Learn More About Our Training
Phone : 516-579-4711 Email: Info@Pulsecpsea.org
About Pulse Family-Centered Patient Advocate Training
Healthcare systems weren't designed to be navigated alone. When a loved one enters the medical world, family members often step into crucial advocacy roles—roles that require specific knowledge and skills that aren't intuitive or easily acquired.
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Many discover that the advocacy expertise developed while supporting family transforms into valuable professional capabilities. Our training program bridges this personal experience with professional development, preparing you to serve others effectively whether as a volunteer or paid advocate.
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Our comprehensive curriculum equips you with essential skills in:
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* Strategic healthcare system navigation
* Identifying and collaborating with key medical personnel
* Preventing common threats including falls, infections, and medical errors
* Building effective patient-provider relationships through critical communication
* Recognizing and addressing healthcare bias
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The "Family" in our approach acknowledges that effective advocacy extends beyond the patient to support the entire family unit facing medical challenges, from new diagnoses and injuries to ongoing treatment and aging concerns.
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