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TakeCHARGE 5 Steps to Safer Health Care: Communication is Key

A Virtual Symposium by Pulse Center for Patient Safety Education & Advocacy

March 18th and 19th 2022

Medical errors are the third-leading cause of death in the United States, causing as many as 250,000 deaths per year.[1]  Community members and their families, all of whom are potential patients or users of the healthcare system, must understand how to take responsibility for creating optimal outcomes of care, along with their clinical teams. Pulse Center for Patient Safety Education & Advocacy (CPSEA) remains focused on educating the public in proactive patient safety strategies, as it has for over two decades.

In 2020, Pulse Center for Patient Safety Education & Advocacy developed a program TakeCHARGE: 5 Steps to Safer Health Care.  This program encourages and educates the community to become better-prepared patients. Especially now, with healthcare professionals overworked and stretched to their limits, people being prepared is critical. According to the Agency for Healthcare Research & Quality (AHRQ) patients who are more involved in their healthcare get better results.[2]

TakeCHARGE now has thirteen organizations throughout the country “leading the charge” including The Joint Commission, Greater National AdvocatesWashington Patient Safety Coalition  and many more.

We expect this symposium to attract 500 Board-Certified Patient Advocates, case managers and social workers (who require CEUs), community members, family caregivers and healthcare professionals.

Speakers will cover the TakeCHARGE 5 Steps to Safer Health Care.

  1. Understand & Complete Your Advance Directives

  2. Keep a Record of Your Medical History & Current Medications

  3. Prepare for Doctor Visits / Make a List of Questions

  4. Prevent Infections / Ask Caregivers to Wash Their Hands

  5. Use an Advocate / Be an Advocate for Others







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