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Jackee Namwila BCPA

Jackee Namwila is one busy person. In addition to serving on Pulse’s Board of Directors, she is a practicing Board-Certified Patient Advocate, and operates Namsi Healthcare Consulting.

Pulse: Welcome, Jackee. Before we talk about Pulse, could you tell us about your other work?


JN: I am the owner and operator of Namsi Healthcare Consulting. In this area I work with hospitals, nursing homes, home care agencies, and physicians’ practices, to look at their revenue-cycle and grow their businesses.

I’m also a Board-Certified Patient Advocate (BCPA), and I have private patients — some have no family and we work together hand in hand, or I work additionally with family-members.


Pulse: How long have you been doing that?

JN: Since 2009.



Pulse: And how long have you been involved with Pulse?


JN: This is my third year. I found out about Pulse through Caryn Isaacs, whom I’ve known for more than 15 years. About three years ago she started talking about Pulse. I got curious. I attended a couple of the Monday events (ACES & PPS), and I realized that this is where I wanted to be.


After participating in a couple of Pulse webinars, I was asked if I wanted to sit on the Board, which I was honored to do. I’m very active with the Board; I’m now Chair of the Fundraising committee. I’ve also volunteered for the Comedy Night committee, and I was part of the Symposium committee.


Pulse: One last question — suppose you met someone who had never even heard of Pulse. What would be the thing you’d want them to take away from talking to you about it?


JN: I’d encourage them to attend a meeting, for sure. I don’t think I could ever explain Pulse the way Ilene does, but I would tell them at it’s worthwhile.


For instance, last week we were having a meeting at a hospital over on Rockaway. And after the meeting, Caryn mentioned that we were part of Pulse Center for Patient Safety, and we have the 5 Steps Campaign and we wanted them to participate. They were excited about it, and said they would run it through their departments to see if it was something they wanted to do. I’ll be having a call with them tomorrow morning to follow up, and to see if they have any other questions for us. If we can do training in hospitals, we can get more of them to participate.


Pulse: Thank you, Jackee.





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