PULSECenter for Patient Safety Education & Advocacy


Call if you would like to schedule a program in your community or learn where the next one will be held:

516-579-4711.  Families are encouraged to take this workshop together and learn to work together.

Why become a family-centered patient advocate?

Patients who are injured, sick, in need of surgery or a medical procedure, or just have ailing bodies may

not be in a position to be active in their care and they may need to focus all their energy on getting well.

For this reason an advocate or “helper” is crucial to the patient's care. But what exactly does an

advocate do? Who would make a good advocate?

The person who loves the patient most may not be
the best advocate. His or her emotions may get in

the way of good communication and clear decision making.

Family-Centered Patient Advocacy Training will prepare
you to be an advocate for one person or the whole family.

Topics include:

  • Communication skills
  • Health literacy
  • Unconscious bias 
  • Shared decision making
  • History of patient safety
  • Reducing patient re-admissions
  • Help reduce the possibility of injury from falls, infection, medication errors and much more

Participants who take this training will have continued access to the instructors to assist in decision making and support . 
- Registration is required, no walk-ins.
- Group rates are available.
- We will design training specifically for the people you serve.

For suggestions on how to select a healthcare advocate, click here


Alliance of Professional Health Advocates

Try Your Skills at a Patient Safety Advocate Quiz!

host a workshop - or attend one

To find out about upcoming workshops:

 Join Our Mailing List 

You could host a workshop for your congregation, community group or your clients.

Family Centered Patient Advocacy is an eight-hour course that helps family members become advocates for their loved ones , friends or become a professional patient advocate.  Participants receive a certificate of completion following the class and passing the test.  This is a fee for service programs. To learn more call (516) 579-4711.

Some Recent Graduates