PULSECenter for Patient Safety Education & Advocacy

TOOLS FOR THE PATIENT SAFETY ADVOCATE


Quick Guide for the Advocate
You have been asked to help a friend or family member and aren't sure
what

to do, and don't have time to prepare. Here is a quick guide to patient safety.

Patient Advocate Check List
The Patient Advocate Checklist is to help communicate the role of the

advocate and the needs of the patient. An advocate is not the same as the

healthcare proxy.  This information is from the book Family Centered Patient

Advocacy which was written by collaborating with some of the finest leaders

in patient safety.

Advanced Directives
The Living Will Registry

Personal Medical Diary (history)
Medical history and doctor's names. Print as many as you want and put them in a folder or binder.

Personal Medical Diary (medication/procedures)
Medication, procedures and surgery. Print as many as you want and put them in a folder or binder.

Healthcare Proxy
Print and complete with someone you trust. A healthcare proxy is not the same as an advocate.  See our brochure; Advanced Directives and Speaking to Young People.

The Designated Medication Manager (DMM)
Use this guide to have someone help you as your Designated Medication

Manager (DMM).

Nursing Home Compare
Nursing Home Compare has detailed information about every Medicare

and Medicaid-certified nursing home in the country

Family Centered Patient Advocacy, A Training Manual
One action every patient and prospective patient should take is to appoint a patient advocate before one is actually needed. This manual is a tool to answer some basic questions about how to advocate effectively for your friend or family when they need you most.Critical Communication: Using Plain Language to Reduce Medical Errors
Critical Communication seeks to improve the ways patients, their families and health care providers relate to one another in speech, in writing and through non-verbal behavior.


Critical Communication: Using Plain Language to Reduce Medical Errors
Critical Communication seeks to improve the ways patients, their families and health care providers relate to one another in speech, in writing and through non-verbal behavior.

GOING TO THE HOSPITAL


Prepare for the Hospital Visit
This information will help you prepare with what to take when visiting the patient.

HIPAA


US Health and Human Services HIPAA
25 page summary of HIPAA


Understanding HIPAA
HIPAA, What you need to know and easy to understand.

TOOLS TO PROMOTE PATIENT SAFETY


Information to share


STARS card
When seeing your clinician be as accurate as possible with your symptoms

and think STARS

Patient Safety Flag (.jpg / .gif / .png)
This flag connects all people who are patients, were patients or may someday be patients, and symbolizes the expectation that their care will be patient-centered and safe. (to be used as a promotional tool)







Help for the Patient Safety Advocate

WORKING WITH VULNERABLE POPULATIONS


To learn how to better interface with specific or vulnerable populations and for additional resources, go to our Healthcare Equality Project website.